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The Hassle Of Renting A Car In Hawai’i

Article Image Renting a car in Hawaii can be difficult

Photo: Lawrence Hodge

In case you’re wondering why I haven’t posted in a few days, I just got back from a week’s vacation in Hawaii. it was beautiful. But what almost ruined the trip was the hassle of trying to get a rental car.

hawaiian car rental problems Are known For a whileAnd while it’s always good to walk or bike in places like the islands, if you want to go further afield or, like me, want to do some grocery shopping for a longer stay, you’ll need a car. And I knew I wanted to go to a beach on Oahu’s North Shore, so I needed a way to get there.

When I tried to rent a car, I had to go through two major agencies, a few off-the-beaten-path spots, and back to the key players before I could actually get one. I was.yeah i know covered All of bad silly They let people through but when they really do what they should they are very easy to rent especially if you are a gold member like me. I checked the Hertz flagship store. I was surprised to be able to make a reservation. But I got burned here.

Article Image Renting a car in Hawaii can be difficult

screenshot: hertz

A major loophole in Hertz’s rental reservation system is that it allows customers to book vehicles they may not actually own. The system will stop if a vehicle is booked for the selected date, but will not stop even if the selected location is outside the selected vehicle or vehicle class. It’s weird and makes no sense that their system isn’t connected to some sort of vehicle inventory system. For all this I took a $25 Lyft to the airport for free and it cost me another $22 to take the Lyft back to the hotel. I wasted hours.

The next day I decided to give Enterprise a try. And before booking, I called and made a reservation. The problem with this route is that the call makes no sense. Like Hertz, when you call Enterprise to check on anything from vehicle inventory to pricing, you’re not really talking to anyone at the location you’re trying to book. Talking to someone at a call center somewhere. This is annoying because there is a disconnect between what the call center says and what is actually happening at the location. They tell you one thing when you get there that it doesn’t always have to be.

With Enterprise, the problem wasn’t that they didn’t have the vehicle, they just didn’t have the vehicle that I needed. Enterprise seemed to have more awareness of the vehicles actually available at the airport. I needed a minivan, so I heard there was space at the airport and booked it. Another took a Lyft to the airport and found that the largest vehicle available was a “large sedan.” For them, that meant Chevrolet Maribus and Toyota Camry. More time and money wasted on Lyfts.

I decided to rent from one of the few local places I saw in the city. These places are locally owned and operated and had vehicles available, but they were sketchy as hell. Found a place directly across from the hotel where one of her family members was staying. A tool shed that looks like it came from Home Depot.and the car YearWe had a previous generation, an early 2010s based Toyota Sienna, a Camry, a Corolla, a random NC Miata that needed a wash, and a 2016 Chevrolet Camaro RS convertible with duct tape on one of the side mirrors. I’m talking about what it looks like.

I decided to ride my bike that day. Other locally owned rental spots I found had similar old cars. One of my cousins ​​actually rented his Siena from one of these places. After struggling to get her started, she nearly got stuck. Twice.

Decided to try Hertz again on the 3rd or 4th day. I was able to actually get the car. I was counting on the Chrysler Pacifica. how nice and comfortable they areBut my dream was dashed. Here on the mainland, Hertz Gold Her members can choose any vehicle they want, but my van is already assigned by Hertz.

“Your car is in space 62, Mr. Hodge,” the Hertz representative told me. Out in Space 62 and at least he pissed me off when he found a 2-3 year old red Dodge Grand Caravan GT. It had about 43,000 miles on it, had debris flying off the seats and stowage floor coverings, and squealed over bumps. They took me to the beaches of the North Shore and I hated it all.

Article Image Renting a car in Hawaii can be difficult

Photo: Lawrence Hodge

All of this ended up walking or biking most of the time we were there. Our hotel was centrally located near many bars, restaurants etc. Walking and biking helped me lose 5 pounds so it worked. But if you’re planning a vacation in Hawaii, set up your rental method before you get there, or walk or bike an eco-friendly and healthy route. Become.

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